Olympic Tickets

Who?

Canadian Residents
All Canadian residents, regardless of citizenship, are eligible to purchase tickets for the Vancouver 2010 Olympic Winter Games.

Requirements/Essential Information:

Canadian residents must have a current and valid Canadian mailing address (P.O. boxes are not considered valid).
You must be available to sign for the secure delivery of tickets via Purolator Courier in December 2009/January 2010.
Only one account per person can be created. Residents who participated in a previous phase of Olympic ticket sales should use their existing account to purchase tickets in subsequent phases.
In recognition of Visa's longstanding support of the Olympic Games, we’re proud to accept only Visa cards. No other payment card will be accepted. For additional information on payment and pricing, see Ticket Prices or Payment FAQs.

Outside Canada — International Ticket Sales

For those living outside Canada, regardless of citizenship, you must purchase tickets through the official ticket agent for your National Olympic Committee. For example, US residents (including Canadian citizens living in the US) must purchase tickets to the 2010 Winter Games through CoSport, a sister company of Jet Set Sports, the authorized ticket sales agent of the US Olympic Committee (USOC). For a list of National Olympic Committees and Official Ticket Agents who have chosen to participate in the Vancouver 2010 ticket program, see International Ticket Sales.

Persons with Disabilities
VANOC is committed to providing accessible venues and services for both the 2010 Olympic and Paralympic Winter Games, and extends a warm welcome to spectators with disabilities. All venues have been reviewed for accessibility. This includes consideration for persons who are blind or visually impaired, persons who are deaf or hard of hearing and persons with mobility and/or agility impairments.

If you require accessible seating, please contact our Ticketing Call Centre at 1-800-TICKETS (1-800-842-5387). The TDD line is 604-629-7140. Make certain to tell the agent that you require accessible seating so the proper arrangements can be made. Accessible seating cannot be purchased through vancouver2010.com during Phase 3 or at Games time.

How?

Online:
During Phase 3 (starts November 14, 2009) and through to Games time, all Canadian residents can create a secure online account at vancouver2010.com where ticket purchases are processed in real time on a first-come, first-served basis. Residents who participated in an earlier Phase can sign in using their existing account to purchase tickets.
By phone:
During Phase 3 (starts November 14, 2009) and through to Games time, all Canadian residents can call 1-800-TICKETS (1-800-842-5387) and speak to an agent who will be happy to process ticket purchases in real time on a first-come, first-served basis. See Vancouver 2010 Ticketing Call Centre hours.
In person:
All 2010 Olympic Winter Games venue box offices will open on the first day of competition at each venue. Main Ticket Centres in Whistler and downtown Vancouver will open in November 2009.
Official Partner Contests and Promotions:
From time to time our official partners may run contests that include tickets to the Vancouver 2010 Winter Games as prizes. Please visit the Sponsors and Partners page of vancouver2010.com.

Please Note: Aside from vancouver2010.com or an official Vancouver 2010 Partner, any individual or group claiming to sell 2010 Olympic Winter Games tickets is making that claim falsely. Buyers should be aware that tickets bought from an unauthorized source may not be valid and may not be accepted for entry to 2010 Winter Games venues.

What?

Your Vancouver 2010 Winter Games experience can include everything from one Olympic Winter Games event to a Paralympic Games group package. Use the links below to learn more about the options that interest you. Be sure to explore:

Olympic Winter Games

Hospitality Packages: CoSport, sister company of Jet Set Sports, the Official Hospitality Services provider of the Vancouver 2010 Winter Games, offers packages of accommodation and tickets in Canada. Visit CoSport.com for more information or visit JetSetSports.com for information on corporate hospitality packages.

When?

Tickets to the Vancouver 2010 Olympic Winter Games will be sold in four phases. Every step of the ticket program is designed to be simple, fair and accessible for any Canadian resident who is interested in attending the Games.

Phase 1	October 3 – December 22, 2008
Request Period	October 3 – November 7, 2008: Canadian residents were able to create a private and secure account at vancouver2010.com where they built an Olympic experience by searching for and selecting events or packages. The requests had to be submitted by November 7, 2008, the end of the request period, to be considered.
Lottery	November 24 – 28, 2008: In cases where ticket demand exceeded the available supply, our official supplier of ticketing services, Tickets.com, used an automated random selection process (lottery) to ensure the fairest possible ticket distribution on a session-by-session basis (for example, each session you requested, if oversubscribed, was subject to a lottery).
Notification Period	By December 10, 2008: All applicants were notified via e-mail regarding the status of their request and which sessions and/or packages they secured. Seat locations will be confirmed in late 2009.
Priority Access Period	December 12–22, 2008: Any tickets not purchased during the initial Request Period were re-released for sale exclusively to Canadian residents who submitted a request during the Request Period. Tickets were available on a first-come, first-served basis.

Paralympic Tickets: May 6–July 31, 2009
The Vancouver 2010 Paralympic Winter Games run from March 12 to 21, 2010. Tickets for the 10 days of the X Paralympic Games first went on sale May 6, 2009 at vancouver2010.com. Be sure to include Paralympic events when planning your Winter Games experience!

Phase 2

June 6–July 31, 2009

Tickets remaining after Phase 1 will go on sale to the public on a first-come, first-served basis. Canadian residents who missed the initial request period can purchase tickets directly through vancouver2010.com or by calling the Vancouver 2010 Ticketing Call Centre at 1-800-TICKETS (1-800-842-5387).

Seat Assignment Period

Summer 2009
Ticket sales will close for a period of time once venue seating configurations have been finalized. Later in the fall of 2009, ticket holders can log in to their online ticket accounts to view the specific seat locations that they have been assigned. Seat locations are assigned for all tickets purchased until this point, based on the following:

Tickets purchased during Phase 1 will be assigned seats prior to those purchased in Phase 2, however seat locations will be randomly assigned within each price category by the ticketing system.
Tickets purchased at the same time will be assigned together and best efforts will be made to seat all tickets in an account together. For example, if you purchased four tickets to a women’s ice hockey session in Phase 1, those four tickets will be seated together. If you then purchased another four tickets to the same event in Phase 2, we will make every effort to seat them with the tickets purchased in Phase 1.

Phase 3

November 14, 2009

Ticket sales will re-open once the seat assignment period ends. Tickets purchased at this time will be sold in real time, and directly into available seat locations. Available tickets can be purchased through vancouver2010.com or by calling the Vancouver 2010 Ticketing Call Centre at 1-800-TICKETS (1-800-842-5387).

Phase 4

February 12–28, 2010

Games Time!

All 2010 Olympic Winter Games venue box offices will open on the first day of competition at each venue. Main boxes offices in Whistler and downtown Vancouver will open in January 2010. Available tickets can also be purchased through vancouver2010.com or by calling the Vancouver 2010 Ticketing Call Centre at 1-800-TICKETS (1-800-842-5387).